Frequently Asked Questions

Q1: Are your laptops original?

Yes, all products are 100% original, imported from trusted suppliers.

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Q2: Are the prices negotiable?

Prices are already discounted, but bulk orders may qualify for a special rate.

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Q3: Do you sell used laptops?

We sell:

• Brand New

• Open-Box

• Certified Refurbished

Condition is always clearly mentioned.

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🚚 Shipping & Delivery

Q4: What is the delivery time?

• Karachi/Lahore/Islamabad: 2–3 days

• Other locations: 3–5 days

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Q5: Is Cash on Delivery available?

Yes, for selected products in major cities:

• Karachi

• Lahore

• Islamabad

• Rawalpindi

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Q6: How do I track my order?

We send:

• Tracking ID

• Courier link

• Order status updates

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💳 Payment

Q7: What payment methods do you accept?

• COD (selected cities)

• Bank Transfer

• JazzCash / Easypaisa

• Debit/Credit Card (if enabled)

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🛠️ Product & Warranty

Q8: Do laptops come with warranty?

Yes, every laptop includes either:

• Manufacturer warranty

• Store warranty

• Checking warranty (refurbished models)

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Q9: Do the laptops come with original chargers?

Yes, all include original or high-quality compatible chargers.

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Q10: Can you recommend a laptop for my needs?

Yes! Tell us your:

• Budget

• Purpose (gaming, office, study, etc.)

• Required specs

We will suggest the best model.

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🔁 Returns

Q11: What if my laptop arrives damaged?

Contact us within 24 hours with:

• Video

• Pictures

• Unboxing proof

We will replace the product immediately.

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Q12: Can I return a laptop if I change my mind?

No — returns are only accepted for faulty or incorrect items.